Fresh Water

I would like to take this opportunity to praise your staff.

They are all very personable, with excellent customer service skills. The exceed my expectations most of the time, I can’t praise them enough, even if we do have an issue they do all their very best to sort it as amicably as possible. I am always informed of any issues the same day and usually just given the solution, which is perfect for me as I do not need to get involved.

I am a firm believer in giving praise where praise is due.

We had an emergency issue with our Klargester system and Waters Waste responded within 24 hours to empty 4000 gallons of effluent from the tank. From Matthew and Neil to Matthew the tanker driver the service has been excellent.Proper customer service of the highest order which is a rarity these days. Thank you.

In an age when people are all too ready to complain about bad service I would like to redress the balance. This is a top company employing top people. I am not talking here about their professional accomplishments, although I have no doubt that they are top notch: rather I am talking about their people skills and service and of their drivers in particular. If you need waste disposal and haven’t used them before before give them a call and find out what I mean for yourself.

Tom and the team at Waters provide fantastic service to various Pickerings branches across the company. They always go that extra mile and are a pleasure to deal with. Drivers are courteous and helpful and provide great back up if any site issues. From enquiry to the job being done is quick and stress free for us.

Based on my dealing with Waters Waste on site, and in particular their drivers polite attitude and understanding of site constraints, I have found Waters Waste very user friendly and would willingly use them again.

Waters Waste was our contractor of choice to pump out the on-site septic tanks and other waste facilities during a major construction project on the Wilton International site. Without exception, the service provided was excellent and the company showed an understanding of our specific and non-standard needs and a willingness to meet these. Drivers were invariably helpful and co-operative and we enjoyed good relationships with them throughout the contract. Emptying septic tanks is never the most pleasant operation – for drivers or for clients – but we could have no complaints, and nothing but praise, for the way this was conducted. I’d use Waters again without hesitation.

We have used Waters Waste for a number of years and they never let us down. The staff in the office are all extremely friendly and helpful and they are a very professional company – I have no worries sending them to my customers sites on our behalf. I cannot fault the service offered by Waters Waste and I would definitely recommend.

We used Waters Waste Services on a large energy from waste project at Seal Sands, which had a build period of 3 years – While setting up the site we hired waste water equipment, then as the project progressed and man power levels increased it developed into daily tanker visits for waste removal – Nothing was a problem, from timed visits to weekend working, they were very flexible and did what promised – They provided an excellent, prompt and very professional service, whilst still keeping the family values at the heart of the company.

Ecofficiency have been a customer of Waters Waste Services Ltd for a few years now and find them very professional to deal with. In our experience their service levels are extremely high and it is never a problem if we want to book in an extra empty or fill. The transport team are very flexible and will do their upmost to accommodate our requirements. Their tankers are a modern fleet which are always well presented with experienced, polite drivers. With having depots across the country, they provide quick response times and often provide a tanker on site the same day. We look forward to continually working closely with Waters Waste in the future.

Given the needs of our business to provide reliable pre-planned and emergency attendances nationwide, Waters Waste have always been our first choice to go to when it comes to assisting us with our waste removal requirements. They have always been able to quickly and professionally deal with any of our requirements due to their offering of extensive coverage nationwide along with helpful engineers and good on-site presence when representing our company at our clients premises. The office team are always very friendly, and happy to assist wherever they can.

We use Waters Waste on a weekly basis nationwide and have been working together for over 7 years now. We find them very helpful and reliable as well as being competitive with the best equipment for the job. We hope to continue using them on our sites for the foreseeable future as nothing is too much trouble and hassle-free. Would highly recommend.

You were recommended to me by a neighbour and I was told you provided a ‘personal touch’ which I thought was unusual for a big company these days. However, I have to agree, the service you provided was first class from the first phone call to the last.

Definitely would recommend your company, and John was extremely knowledgable about his job and I have learnt so much. Giving me some good advice about the sewage treatment plant which we will put into operation. A very friendly and kind gentleman.

Service excellent. Driver very helpful & polite

Matthew was very friendly & efficient in your office. The driver, John was great. Very friendly & thorough. Would recommend your company anytime!

Fantastic service, phoned Monday afternoon, job done and completed Tuesday afternoon

Fantastic – friendly driver, nothing too much trouble. Definitely recommend

Great service. Driver very careful & helpful